PROFESSIONAL RETURN POLICY
Customer satisfaction is at the top of our list here at kamelam shop Our professional Customer Support Team is at your service any time.
If anything question,please kindly send all info to our e-mail address:CUSTOMERSVIPS@gmail.com
Consumer Service:
※If you have any change of orders, please contact us before we ship it out. Any length, color etc.
※If you want to do wholesale or customized packaging, please contact us and enjoy our one stop service.
Here Are Some FAQs In Regards To Our Return Policy:
1. How Do I Make A Return?
Easy: Please make sure to contact us with email at first, our email address is CUSTOMERSVIPS@gmail.com and let us know your order number. We will then provide you with instructions and a return address to ship your set back. All returned items will be inspected to see if you have the qualify for a refund. All items must be returned in its original, factory condition, (unaltered, unworn, unwashed, original, undamaged and with tags attached with the original packaging & gifts attached)
6. How May I Contact You?
You may contact us by CUSTOMERSVIPS@gmail.com. We always guarantee a response within 24 hours and will be happy to help you!
Warranty Terms:
Once we receive the item, if you are not satisfied with our item, we will deal with it immediately and provide you with compensation as long as all labels, tags and original packaging of the item are not used/worn.
Notice:
Refunds and returns are not available for participating discounted items. If you are not satisfied with the hair you received or have any questions, please contact us first so that we can work with you as soon as possible
Warranty Process assurance:
To guarantee a fast and smooth warranty process, please indicate in your ticket all the details of your order, such as your order number, Recipient name,E-mail number or the product name. Then kindly send all info to our email address
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